Frequently Asked Questions

Many factors affect times. If you have ordered a ready-made item (Semi Custom or Universal covers), shipment will generally occur in 2-5 business days. The vast majority of Tailormade covers orders take from 7 - 10 business days to manufacture, plus shipping time. Occasionally unforeseen circumstances can delay an order. This could include anything from having to make a new pattern for your seat to getting skins that match perfectly, etc. If there are any delays with your order, we will notify you via email. On rare occasions, orders may take up to 6 weeks to ship.

We have tried to represent the colors seen on the site as true as possible according to our computer monitors. There's three instances that could cause the colors to vary. First, monitor settings from computer to computer may distort the true color. Second, dye lots change from time to time with our supplier which can cause slight variances in color. Finally, the wool sometimes takes to the dyes in different ways, producing slight variances (now you understand why matching colors can cause delays!). If you're ordering anything from our Tailormade series, you can request that a color sample be sent to you before your order is produced (this option is available in the checkout process). We keep a small piece cut from the same skin here on file that we will use to match your covers exactly to the sample sent.

No, your pocket won't be covered and will still be accessible. Seat covers will go down about 6" in the back.

On most models, the headrest posts will hold the seat cover in place. On models that do not have headrest, or have off center headrests, straps will hold them in place.

That all depends on your taste. If you're looking for a custom, tailored fit, then order from our Tailormade series. This series is more expensive, but you are guaranteed a perfect fit and also can request a swatch for the perfect color as well (option available during the checkout process). Tailormade covers last much longer on average and also come with a longer warranty (varies by type of cover). The Ready Made series is great if you're looking for a fantastic value. While not guaranteed to be a perfect fit, you'll find that they will fit quite well on certain seat profiles. Any alterations specific to your vehicle (a seat belt guide, or side air bags, for example) will be done in our factory. If alterations are required to make the cover fit, our production team will contact you and advise why the changes are necessary and advise any additional costs.

Yes, our seat covers will not interfere with the deployment of seat side airbags.

Placing an order online is easy! First, browse through our selection of auto accessories and choose the items you would like to purchase. Then add the items to your shopping cart and then check out. All prices are in US dollars. California residents will be charged 7.75% sales tax.

See our return policy at https://autohq.com/t-returns.aspx

Tailormade (custom made) items generally ship within 7-10 working days. Most other items will ship within 48 hours. Any delays beyond that are usually caused by having to make a new pattern for vehicle that may have just come on the market.

UPS Ground, UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air and USPS Priority Mail (for deliveries to Alaska, Hawaii and PO Boxes)

Superlamb seat covers are warranted to the original purchaser to be free from defective materials and workmanship for 6 months to 3 years from the date of purchase, depending on the type of cover purchased. The warranty explicity covers repairs of broken straps, loose stitching and broken snaps and does not include normal wear and tear, color fading, abuse, etc. All warranty repairs will be preformed at the factory free of charge except for the cost of dry cleaning. If required, products to be repaired under this warranty shall be cleaned by the purchaser and shipped to Superlamb, Inc., 8026 Miramar Rd., San Diego, CA, 92126. The purchaser is responsible for the payment of shipping costs to the factory. This warranty gives you specific legal rights. You have have others rights that vary from state to state.

Tailormade Original - 3 Years
Tailormade Supervest - 2 Years
Tailormade Insert - 2 Years
Semi Custom - 2 Years
Universal - 1 Year

Warranty information for Dashtoppers

All warranty issues with Dash-Topper products will be handled by the manufacturer, Dash-Topper. They can be contacted at:

Dash-Topper Mfg. Co., 7642 W. Vogel, Bldg #1, Peoria, AZ, 85345, phone 1-800-543-2047

Warranty details:
All Dash-topper dashboard covers carry a Lifetime Limited Warranty against defects in material or workmanship.
Warranty applies to original purchaser only
Replacement or repair only, at manufacturer's option
Defective product must be returned, freight prepaid, to manufacturer accompanied by original invoice
Special order merchandise excluded
One warranty per household